⚠️ CRASH · TROUBLESHOOTING

Lédger® keeps Crashing?

🔧 Don't panic — here's how to fix Lédger® Live crashes in 5 steps

Lédger® Live keeps crashing? You're not alone. This common issue is usually due to corrupted cache, outdated drivers, or firewall interference. Follow this official troubleshooting guide.

Why does Lédger® Live keep crashing? The app may freeze, show a blank screen, or close unexpectedly. Common causes include: corrupted local data, graphic driver conflicts, antivirus blocking, or an outdated version.

Quick fixes that work: Start by clearing the app cache — this resolves most crash issues. Next, update your graphics drivers and operating system. Temporarily disable your firewall or antivirus to test if they're blocking the app.

Reinstall as a last resort: If crashes persist, uninstall Lédger® Live completely and download the latest version from the official website. Your recovery phrase is never at risk — your wallet data is stored on your hardware device.

For advanced users: Launch with the --no-sandbox flag on Linux, or use compatibility mode on Windows. If nothing works, check our official support links below for detailed guides and community help.
💡 Pro tip: If Lédger® Live crashes during startup, try safe mode or launch with the --reset flag to clear all settings without uninstalling.
1 Clear cache & reset app data
2 Update graphics drivers & OS
3 Temporarily disable firewall/AV
4 Reinstall Lédger® Live (latest)
5 Run as admin / compatibility mode
6 Check official support
Lédger® Crash Fix · Ecosystem Reset app data Log files Beta version
© 2026 Lédger SAS. All rights reserved. · Terms · Privacy v3.9.1 📖 Release notes
Lédger® keeps Crashing? — official fixes & support