⚠️ CRASH · TROUBLESHOOTING
Lédger® keeps Crashing? ™
🔧 Don't panic — here's how to fix Lédger® Live crashes
in 5 steps
⚠
Lédger® Live keeps crashing? You're not alone. This common issue is usually due to corrupted cache, outdated drivers, or firewall interference. Follow this official troubleshooting guide.
Why does Lédger® Live keep crashing? The app may freeze,
show a blank screen, or close unexpectedly. Common causes include:
corrupted local data,
graphic driver conflicts,
antivirus blocking,
or an outdated version.
Quick fixes that work: Start by clearing the app cache — this resolves most crash issues. Next, update your graphics drivers and operating system. Temporarily disable your firewall or antivirus to test if they're blocking the app.
Reinstall as a last resort: If crashes persist, uninstall Lédger® Live completely and download the latest version from the official website. Your recovery phrase is never at risk — your wallet data is stored on your hardware device.
For advanced users: Launch with the --no-sandbox flag on Linux, or use compatibility mode on Windows. If nothing works, check our official support links below for detailed guides and community help.
Quick fixes that work: Start by clearing the app cache — this resolves most crash issues. Next, update your graphics drivers and operating system. Temporarily disable your firewall or antivirus to test if they're blocking the app.
Reinstall as a last resort: If crashes persist, uninstall Lédger® Live completely and download the latest version from the official website. Your recovery phrase is never at risk — your wallet data is stored on your hardware device.
For advanced users: Launch with the --no-sandbox flag on Linux, or use compatibility mode on Windows. If nothing works, check our official support links below for detailed guides and community help.
💡 Pro tip: If Lédger® Live crashes during startup, try
safe mode
or launch with the --reset
flag to clear all settings without uninstalling.
1 Clear cache & reset app data
2 Update graphics drivers & OS
3 Temporarily disable firewall/AV
4 Reinstall Lédger® Live (latest)
5 Run as admin / compatibility mode
6 Check official support
Lédger® Crash Fix · Ecosystem
Reset app data
Log files
Beta version
© 2026 Lédger SAS. All rights reserved. · Terms · Privacy
v3.9.1
📖 Release notes
⚡ Lédger® keeps Crashing? — official fixes & support
